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Trigger: Order automation

Order automation

Orders from chat, forms, and marketplaces land in one place, checked and confirmed, with no manual entry.

Pillar
Automation
Typical timeline
2 to 5 weeks
Price
Quoted in a written scope after the first call
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01Who it is for

Who it is for

Online shops and distributors that take orders through Facebook, Instagram, WhatsApp, a website, and phone calls, then type them into a sheet or system by hand.

02The problem

The problem

Every order typed by hand is a chance for a wrong size, a missed address, or a customer left waiting. In busy weeks orders pile up, and the slowest step is the person copying them.

03What you get5 deliverables

What you get

  1. 01One order pipeline that collects orders from every channel you sell on
  2. 02Checks on address, phone, product, and stock before an order is confirmed
  3. 03Orders created automatically in your store, sheet, ERP, or courier system
  4. 04Confirmation and status messages on the channel the customer ordered from
  5. 05A daily summary of orders, failures, and stock running low
04How it works4 steps
  1. Step 1

    Trace one order

    We follow an order from first message to delivery and note each manual step.

  2. Step 2

    Build the pipeline

    Intake, checks, and order creation, tested against your past orders.

  3. Step 3

    Notify

    Confirmation and delivery updates go to the customer automatically.

  4. Step 4

    Run side by side

    Your team checks the automation's work for a week before it runs alone.

05Timeline

Timeline

2 to 5 weeks

A typical range for this kind of work. The written scope we send after the first call sets your actual dates.

06Related work

Related work

07Questions

Questions buyers ask

Does it work with our courier?

If your courier has an API or accepts a file upload, yes. We check this on the first call.

What if a customer writes something unclear?

The order goes to a person to confirm. The automation only completes orders it can verify.

Can it handle cash on delivery?

Yes. Payment method is a field like any other, and we can add a confirmation message or call step for cash orders.

08More in Automation

More in Automation

09Output: book a call

Tell us what you are trying to build

A 30-minute call. You explain the problem, we ask questions, and you leave knowing whether we are the right team and what the work would involve.

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